About us

Welcome to Pink Chick

A Premium Fashion Brand that loves dressing up young girls, Pink Chick is the brainchild of Rinku Hinduja Vira & Rishabh Vira . 

All our garments undergo stringent quality checks & are certified ensuring the highest quality standards.

We Aim & Strive to offer the best of Quality & Designs at the most Affordable of the Prices .

Contact us:


masaistudios@gmail.com

+91- 7506053466

Address : B-4 , Jaswanti Allied Business Centre , Kanchpada , Ramchandra Lane Extension , Malad-West. Next to Khwaish Residency Hotel.Mumbai -400064

GST : 27AAXFM4293L1ZB

Refund & Cancellation

Pink Chick is committed to ensuring your satisfaction with any product ordered from us. If you do not like the product received, we shall be happy to replace or exchange the product. In the unlikely event that any product you ordered from us is damaged or if merchandise delivered is different from what you had ordered, we will send you a replacement.

Please refer to below terms & conditions for returns and exchanges. 

  • You need to return the merchandise unused, and in the same condition as you received it, in its original packaging along with original tags, within 10 days from the date on which these goods are delivered. Send your item to the address below.
     B-4 , Jaswanti Allied Business Centre , Kanchpada , Ramchandra Lane Extension , Malad-West. Next to Khwaish Residency Hotel.Mumbai -400064
  • We shall process the exchange subject to receipt of the merchandise at our location in unused condition in its original packaging along with original tags, failing which exchange may not be possible. In case the merchandise is not treated as per the care instructions, then Pink Chick will not be liable for exchange of the same. Pink Chick reserves the right to reject any return/exchange request if the product looks used.
  • Any returns/exchanges must be accompanied by the original sale invoice, which is shipped along with the products.
  • No Cash Refund.
  • In the event you return any item which is delivered to you incorrectly or in damaged/defective condition, the replaced item will be shipped to you at no additional shipping charge. For all other cases (including size, colour and look not as expected etc), the customer has to bear additional to & fro shipping charges.

 

Cancellation

You can cancel the order before it is shipped. To check the status of whether your order has been shipped or not and request cancellation, call customer care on 7506053466.

Shipping Policy

We are committed to delivering your order accurately, in good condition, and on time.

  • We will deliver to most cities in India. 
  • We make our best effort to ship each item in your order within 2 working days of receipt of the order and payment. However in some cases, we may take longer, up to 7 working days. In unlikely cases where we are not able to ship within 7 days, we shall send you an email informing the same and your payment against the unshipped part of the order shall be refunded.
  • To ensure that your order reaches you in the fastest time and in good condition, we ship only through reputed courier agencies.
  • Typically all Mumbai based deliveries are completed within 1-2 days post shipment and outside Mumbai deliveries are completed within 2-7 days post shipment, excluding the date of shipping. For certain remote geographies the time for delivery may exceed 7 days.
  • Before accepting delivery from courier, please ensure that the packaging has not been damaged or tampered with. If you believe that the merchandise is not in a good condition, or if the packaging is tampered with or damaged, please refuse to take delivery of the package, and call our Customer Care at 7506053466, e-mail us at pinkchickindia@gmail.com mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
  • You may track the shipping status of your order on our website, or call our customer care.

Shipping Charges

  • Please refer to the table below to estimate the shipping charges which will be included in your final order value. 

 

Location

    Charges

Pan India -Prepaid Orders

    Rs 100/-

COD orders

     

Pan India -COD Orders

    Rs 150/-

 

 

Privacy policy

This privacy policy sets out how www.pinkchick.in uses and protects any information that you give when you use this website.

www.pinkchick.in is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

www.pinkchick.in may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 30/1/2014.

 

Terms Of Service

Welcome to www.pinkchick.in. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern www.pinkchick.in relationship with you in relation to this website.

These terms and conditions of use shall govern your use of he site www.pinkchick.in and the product and services available through the website.

The Site is owned and managed by Masai Studios

These terms and conditions of use form the entirety of any express or implied contract that may or may be deemed to exist between us and you, the users of the Site.